At Lena Boost Company, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Lena Boost Company is dedicated to providing high-quality foam artificial flowers, including roses and orchids, under brands such as afoxsos, nearly natural, and living luxury. We are committed to protecting your privacy at every step. Our office is located at:

Address: 181 W Orange Ave, Shafter, CA 93263, USA
Email: support@lenaboost.store
Phone: +1 559 697 7942

2. Information We Collect

We collect various types of information to serve you better:

a. Personal Information
When you contact us, place an order, or engage with our services, we may collect personal details such as:

• Name
• Email address
• Phone number
• Shipping address
• Payment details (collected securely via third-party providers)
• Any additional information you voluntarily provide

b. Non-Personal Information
We also gather non-personal data such as:

• IP address
• Browser type and version
• Device information
• Cookies and tracking technologies
• Browsing behavior on our website

3. How We Use Your Information

Your information helps us to:

• Process orders and manage transactions
• Provide customer support and respond to inquiries
• Send order confirmations, updates, and support messages
• Improve our website’s functionality and user experience
• Personalize content and product recommendations
• Send promotional emails (if you opt-in)
• Analyze website usage and traffic patterns
• Detect and prevent fraudulent or malicious activities

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Trusted third-party vendors assisting with payment processing, shipping, data analysis, and marketing.
• Legal Compliance: When required by law or legal process, we may disclose your data to authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Data Security Measures

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. Despite this, no transmission over the internet can be guaranteed to be completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You have rights regarding your personal data, including:

• The right to access, correct, or delete your data
• The right to withdraw consent for data processing
• The right to object to certain data processing activities
• The right to data portability

To exercise these rights, please contact us at support@lenaboost.store or call +1 559 697 7942.

7. Cookies and Tracking Technologies

Please see our Cookie Policy for details on how we use cookies and similar technologies to enhance your browsing experience.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing any personal information.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

10. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have collected data from a child, we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates when the policy was last revised. We encourage you to review this page regularly.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: support@lenaboost.store
Phone: +1 559 697 7942
Address: 181 W Orange Ave, Shafter, CA 93263, USA

13. Consent and Acknowledgment

By using our website, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services indicates your acceptance of any updates made to this policy.